Frequently Asked Questions (FAQ)

Carolina Pro Reconstruction is a family-owned restoration and remodeling company serving Gastonia, Charlotte, and surrounding areas. With more than 50 years of combined experience, we provide trusted home recovery, renovation, and structural services with quality workmanship and personalized communication from start to finish.

We combine restoration expertise with full-service remodeling experience, guiding you through mitigation, repair, and reconstruction. We also help manage insurance processes and offer emergency response when needed. Our focus is on quality, safety, and customer satisfaction.

We serve Gastonia, Charlotte, and the surrounding 50-mile region. If your location is outside of that range, please contact us and we will gladly discuss how we can help.

Whole house restoration is a comprehensive service that repairs and rebuilds homes after major damage from water, fire, storms, or other disasters. We restore your home to its pre-loss condition with high-quality construction, craftsmanship, and attention to detail.

Moisture control includes installation and repair solutions that prevent water intrusion, reduce humidity, and protect your home’s structural integrity. Proper moisture control helps prevent mold growth, wood deterioration, and long-term property damage.

Moisture control installation involves professional systems that manage unwanted water and humidity in basements, crawlspaces, and exterior wall systems. These solutions help improve indoor air quality and extend the life of your home’s structure.

Our moisture control repair services address existing issues such as condensation, damp walls, and leaks. We use targeted strategies to remove excess moisture and prevent future problems.

Waterproofing protects your home from groundwater and surface water intrusion. This service can include exterior barriers, foundation coatings, and interior drainage systems. Waterproofing is essential if your home has experienced leaks, basement flooding, or persistent dampness.

Yes. We install premium siding that enhances curb appeal, weather resistance, and overall home protection.

Absolutely. Siding replacement is ideal when existing materials are warped, cracked, or no longer performing well. We provide high-quality replacement with a seamless finish.

Yes. We offer siding repair services for cracks, impact damage, and weather-related issues to restore appearance and structural protection.

Leak detection is a non-invasive process using advanced equipment such as thermal imaging and acoustic sensors to locate hidden leaks behind walls, floors, or ceilings. Early detection prevents structural damage and mold growth.

We locate slab leaks, plumbing leaks, roof leaks, and appliance-related leaks. After locating the issue, we provide a clear plan for repair and restoration.

Pack out and storage services involve safely removing and storing your belongings while restoration or construction work is performed. This protects your property and makes the restoration process more efficient.

Yes. We use secure and organized storage facilities. Each item is inventoried and tracked to ensure everything is returned safely and without damage.

Water mitigation includes emergency response to remove standing water, dry affected materials, and prevent further damage or mold development. Quick action helps minimize structural issues and repair costs.

Yes. We help guide homeowners through the insurance process with documentation, estimates, and communication support to make claims smoother and more accurate.

We respond quickly to emergencies such as leaks, flooding, or storm damage. Contact us directly for immediate assistance.

Yes. We provide assessments and estimates before beginning any work so that you know exactly what to expect.

Yes. Our team meets industry standards, follows safety protocols, and is fully qualified to handle restoration and reconstruction projects.